Category Archives: IT Support
Microsoft Word – Use a VBA Macro to Delete All Images
You can use a VBA macro to find and delete all pictures in a Microsoft Word document. Before starting, make sure macros are allowed in your document. If they are not, save the file as a “.docm” Word document to allow macros to run. 1.) Press Alt + F11 to open the Visual Basic for […]
How to Close Fake Anti-Virus Pop-Up Alert Scams
You are innocently browsing the internet and suddenly a window pops up informing you that your system is either infected or damaged. You take a closer look at the pop-up, and see that it is from an official Anti-Virus company, such as Norton. You try to close our of the window, by clicking on the […]
Remove Locally Stored Outlook Passwords (Windows 7–10, Outlook 2010–2016)
Use the steps below to remove saved Outlook or Microsoft Office credentials from Windows Credential Manager. This is useful when you need to reset stored passwords or resolve authentication issues, which could be caused by corrupted, cached credentials. Steps to Remove Stored Credentials: Open the Control Panel Open the Start Menu and then select “Control […]
How to Stop Windows 7 from Automatically Installing Drivers and Manually Install them Yourself
This is a little guide I had written a few years ago and never had a chance to publish, until now. Note: This method only applies to Windows 7 Professional, Windows 7 Ultimate, and Windows 7 Enterprise. Other editions of windows 7, such as Windows 7 Home, do not come with Group Policy installed. Purpose […]
Oversight, Security, Scalability & Reliability in IT Management
Managing an organization’s IT isn’t just about uptime, it is about building systems that are secure, scalable, reliable, and under proper the oversight. These four pillars form the backbone of resilient IT infrastructure, which in turn supports growth, innovation, and trust. 1. Oversight: Governance for Control and Clarity Why it matters: Oversight gives IT leaders […]