Category Archives: IT Support
Windows: How to Export a Directory Structure to a Text File( Directory Tree )
When working with large projects, network drives, or simply organizing files, it’s often useful to generate a clear overview of your folder structure. Luckily, Windows includes a built-in command called tree that makes this quick and easy. In this guide, we’ll walk through how to print out your current folder and subfolders into a text […]
Disable Smart Groups for Tabs in Firefox
I had been growing frustrated by the smart grouping feature of Firefox, as it kept inadvertently combining tabs into groups when I moved my tabs around, or I would accidentally close an entire group and lose all of the tabs within it, instead of closing the individual tab. After a bit of research I came […]
Upgrading to Ubuntu 24.04.02 – ” Oh no! Something went wrong “
How I Fixed My Ubuntu System After Upgrading to 24.04.2 After upgrading to Ubuntu 24.04.02 LTS, my machine would no longer boot. Since I was using a virtual machine, I tried rolling back to a previous snapshot and reinstalling the update, but I ran into the same problem. After much googling and trying different things, […]
Repairing Corrupt Windows System Files
System File Checker and DISM Commands Windows provides built-in tools for diagnosing and repairing system corruption. System File Checker (SFC) validates and repairs protected system files, while Deployment Image Servicing and Management (DISM) analyzes and restores the Windows component store. These commands are commonly used during troubleshooting to resolve issues such as corrupted services, damaged […]
How to Show Hidden Files and Folders on macOS
How to Show Hidden Files and Folders on macOS There are a few simple ways to reveal hidden files and folders in macOS. Pick the method you prefer: a quick keyboard toggle, a Terminal command that persists, or the same toggle inside Open/Save dialogs. 1) Quick Toggle in Finder (fastest) Open any Finder window. Press […]
Microsoft Word – Use a VBA Macro to Delete All Images
You can use a VBA macro to find and delete all pictures in a Microsoft Word document. Before starting, make sure macros are allowed in your document. If they are not, save the file as a “.docm” Word document to allow macros to run. 1.) Press Alt + F11 to open the Visual Basic for […]
How to Close Fake Anti-Virus Pop-Up Alert Scams
You are innocently browsing the internet and suddenly a window pops up informing you that your system is either infected or damaged. You take a closer look at the pop-up, and see that it is from an official Anti-Virus company, such as Norton. You try to close our of the window, by clicking on the […]
Remove Locally Stored Outlook Passwords (Windows 7–10, Outlook 2010–2016)
Use the steps below to remove saved Outlook or Microsoft Office credentials from Windows Credential Manager. This is useful when you need to reset stored passwords or resolve authentication issues, which could be caused by corrupted, cached credentials. Steps to Remove Stored Credentials: Open the Control Panel Open the Start Menu and then select “Control […]
How to Stop Windows 7 from Automatically Installing Drivers and Manually Install them Yourself
This is a little guide I had written a few years ago and never had a chance to publish, until now. Note: This method only applies to Windows 7 Professional, Windows 7 Ultimate, and Windows 7 Enterprise. Other editions of windows 7, such as Windows 7 Home, do not come with Group Policy installed. Purpose […]
Oversight, Security, Scalability & Reliability in IT Management
Managing an organization’s IT isn’t just about uptime, it is about building systems that are secure, scalable, reliable, and under proper the oversight. These four pillars form the backbone of resilient IT infrastructure, which in turn supports growth, innovation, and trust. 1. Oversight: Governance for Control and Clarity Why it matters: Oversight gives IT leaders […]